FAQ

Technical Issues๐Ÿ› ๏ธ

If you're experiencing technical issues, you can consult the available documentation at:

To report technical issues, please visit our GitHub repository (opens in a new tab) ๐Ÿ“

If you'd like to give us feedback or set up a meeting, you can do so here (opens in a new tab) or join our Discord community here (opens in a new tab) ๐Ÿ’ฌ

Payment and Renewals Questions ๐Ÿ’ณ

First, try reviewing your subscription settings here (opens in a new tab). If you want to change your plan, click on "Manage plan" here (opens in a new tab).

If you encounter further issues, you can set up a meeting with us here (opens in a new tab) ๐Ÿ“…

Other ๐Ÿ“‹

You can document your specific requirements and send them to us at pilar.hidalgo@judini.ai ๐Ÿ“ง like this:

  • Identify the Issue: Notice something not working right? Describe the problem or error you encountered.

  • Reproduce the Bug: Try to make it happen again. Follow the same steps to see if you can recreate the issue.

  • Provide Details: Share information like your device, operating system, and browser to help us understand the problem better. Attach a video or screenshot